Team Leadership
A two day programme which covers the key aspects of leadership and how it
can be applied to the creation and development of high performance teams.
Topics
covered include:
Leadership in action
Strategic thinking
Leadership style
Motivation
Delegation
Performance management
How teams develop
A one day programme designed to ensure that managers are able to build and
maintain productive relationships with their staff and colleagues.
Topics
covered include:
Understanding individual differences
Communicating effectively
Giving and receiving feedback
Dealing with difficult people / issues
A two day course aimed at giving managers and others the skills
necessary to negotiate effectively and to influence others successfully.
Topics
covered include:
The four stages of negotiations
Planning and preparation
Negotiating techniques
Communication skills
Influencing strategies
Managing conflict
A one or two day course designed to ensure that managers have the skills
necessary to make carry out effective selection interviews.
Topics
covered include:
Short listing
Preparing to interview
Establishing rapport
Questioning technique
Listening skills
A one or two day course aimed at ensuring that managers have the skills
necessary to appraise staff effectively.
Topics
covered include:
The nature of appraisal
Preparing to appraise
Using an appropriate structure
Establishing rapport
Questioning technique
Giving feedback..
A one day course designed to help busy managers control
their workload and make effective use of time.
Topics
covered include:
Objective setting
Prioritising
Planning techniques
Dealing with time wasters
A one day course aimed at ensuring that managers and others who are
responsible for running meetings have the skills necessary to do so effectively.
Topics
covered include:
Drafting agendas
Planning / preparation
Discussion
Leading and managing difficult participants
A one day course designed to help managers to plan and manage change
constructively.
Topics
covered include:
The nature of change
How people respond to change
Strategies for managing change
Communicating change effectively
A two day course aimed at first line managers/supervisors to help them
develop the skills to make the transition into management.
Topics
covered include:
The role of supervisor
Giving instruction
Building effective teams
Motivation delegation
Communicating effectively
Dealing with conflict
Our preference is to run these programmes in company so that the skills and
knowledge learned can be applied to live issues. It is also more cost effective
from the company’s point of view as we can reduce the cost per delegate.
Please also see our Personal Development Skills Training courses.
